The app has never worked on my iPhone 6s Plus. I reset my phone. I can sign into the website from my laptop and it works fine. Only problem you cant deposit checks from a lap top. I complained to Walmart and they quoted me the password regulations. Im not illiterate. The password works on my laptop. Just not on my iPhone. It states the info I put in is not the same as whats on file. Someone has the wrong file info. I even reset my password for their benefit. Of course I know passwords are case sensitive. It works on my laptop. My paycheck is directly deposited to this reloadable card and I dont have access to it. Sounds fishy to me. Dont use the this app its a joke